PRIVACY POLICY
Black Silver Security
Effective Date: [Insert Date]
1. Introduction
Black Silver Security (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.
2. Information We Collect
We may collect and process the following personal information:
Personal Information
- Full name
- Contact number
- Email address
- Physical address (if required for service delivery)
- Company details (if applicable)
Technical Information
- IP address
- Browser type and version
- Device type
- Website usage data
3. How We Collect Information
Information is collected when you:
- Submit an enquiry via our website
- Request a quotation
- Contact us via email or phone
- Use our website (via cookies and analytics tools)
4. Purpose of Processing Information
We process your information to:
- Respond to enquiries and provide quotations
- Deliver security services
- Improve our website and service offering
- Maintain internal records
- Comply with legal and regulatory requirements
5. Legal Basis for Processing (POPIA Compliance)
We process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
6. Sharing of Information
We do not sell or rent personal information.
Information may be shared with:
- Trusted service providers (hosting, IT support)
- Regulatory authorities if legally required
- Employees or contractors strictly on a need-to-know basis
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss, misuse, or alteration
- Data breaches
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal obligations
9. Your Rights (Under POPIA)
You have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact:
📧 info@blacksilversecurity.co.za
10. Cookies
Our website may use cookies to enhance user experience and analyse traffic.
You may disable cookies via your browser settings.
11. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy policies or practices.
12. Updates to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be published on this page.
13. Contact Details
Black Silver Security
📧 info@blacksilversecurity.co.za
📞 +27 65 522 1393